Resume

Technical Skills

• Manual Testing (Test Rail, Zephyr, Hiptest )	• Test automation (Selenium, Java, TestNG)	• BDD (Cucumber / Gerkin)
• Database and API (SQL / MySQL / Postman)	• Performance Testing (junit, neoload)	• Test Planning (Confluence, Jira, GoogleDocs)

Quality Assurance Engineer • Aires • Sep 2019 – Present

Lead automation engineer, built and managed offshore team, standardized QA best practices.
Developed SQL procedures for test data, improving data accuracy post-production refresh.
Directed cross-departmental overhaul of test suites, ensuring detailed equivalency classes in Gherkin BDD.
Implemented CI/CD Jenkins pipeline with Maven, optimizing automated test runs.
Migrated Postman API tests and automation code to GIT.
Developed a comprehensive Selenium (Java) automation suite integrating Zephyr and Confluence.

Quality Assurance Engineer • WESCO Distribution • Sep 2017 – Sep 2019

Tested B2B e-commerce sites using Jira/Zephyr/Confluence/Bamboo, ensuring seamless functionality.
Developed testing proposals for large-scale Agile projects, enhancing project efficiency.
Collaborated with developers to create testing data sets using YAML, Groovy, and SQL.
Ensured ERP project data integrity across systems, maintaining business model consistency.
Managed off-hours production releases, minimizing peak business hour disruptions.

Quality Assurance Engineer • OpenArc, LLC. • Nov 2015 – Mar 2017

Collaborated on mobile, VR, and web agile teams for diverse projects in cancer research, manufacturing, and fitness tracking.
Utilized JIRA for bug tracking, time management, and agile board organization, ensuring streamlined workflows.
Developed and executed test plans using HipTest and Google Docs/Sheets, enhancing testing efficiency.
Automated web and mobile app tests with Selenium and Xamarin Test Recorder, reducing manual testing efforts.
Managed QA code libraries via BitBucket and GIT, maintaining version control and code integrity.

Tester / Analyst / Junior Project Manager • Branding Brand • Aug 2013 – Sep 2015

Tested mobile commerce sites/apps for leading retailers in Agile team.
Tracked A/B tests, generated Google Analytic reports to optimize sales conversion.
Trained junior testers, ensured adherence to QA best practices.
Prioritized tasks for clients, communicated delays effectively.
Conducted manual tests on multiple iOS and Android devices and via emulation.
Enhanced user experience, increasing customer retention by implementing strategic UX improvements.
Introduced innovative testing methods that reduced time-to-market for new app features.

Application Support Specialist • EdisonLearning Inc. • April 2010 – July 2013

Tested EdisonLearning School-Ware, ensuring reliability through comprehensive smoke and regression testing.
Collaborated with engineers in California and China to implement necessary fixes promptly.
Developed and executed test plans to verify image loading on teacher and student laptops.
Deployed and repaired hardware at six cyber-schools, using Dell Image Direct and Norton Ghost.
Trained new admins and educators on ESW products, creating video tutorials with Camtasia and Audacity.

Duquesne University
2009 – Bachelor of Arts – Major: Digital Media Arts (JMA) Minor: Studio Art

Activities and societies: